Security & Trust

How we protect
your data

Our security posture, data handling practices, subprocessors, and compliance status, all in one place.

Security Controls

Compliance & Certifications

SOC 2 Type I preparation In progress
GDPR compliance Active
Data Processing Agreements (DPAs) Available on request
Penetration test 2026, completed
Service status View live status →

Data Handling

What we store

Assessment answers, compliance scores, generated policies, integration OAuth tokens (encrypted), and evidence artifacts. We never store raw source code.

Data residency

All customer data is stored in Supabase (PostgreSQL) hosted on AWS US-East-1. Vercel Edge Functions may process requests globally.

Retention

Your data is retained for the duration of your subscription plus 90 days. You can request deletion at any time by emailing privacy@mycomplai.com.

AI processing

Assessment data is sent to Anthropic Claude API to generate gap reports and policies. Anthropic does not use API data to train models.

Subprocessors

We use the following third-party services to deliver OneStepWise. All subprocessors are bound by data processing agreements.

Vercel
Application hosting and edge functions
Privacy policy →
Supabase
PostgreSQL database (customer data storage)
Privacy policy →
Anthropic
AI models for gap analysis and policy generation
Privacy policy →
Clerk
User authentication and session management
Privacy policy →
Stripe
Payment processing and subscription management
Privacy policy →
Resend
Transactional email delivery
Privacy policy →
Sentry
Application error monitoring
Privacy policy →

Responsible Disclosure

If you discover a security vulnerability in OneStepWise, please report it responsibly. We commit to acknowledging reports within 48 hours and providing a fix timeline within 5 business days.

Found a vulnerability? Email our security team directly.

security@mycomplai.com

Contact

Security questions

security@mycomplai.com

Privacy & data requests

privacy@mycomplai.com

DPA & enterprise agreements

legal@mycomplai.com

General enquiries

hello@mycomplai.com